Shipping policy
Thank you for shopping with us! We are committed to delivering your order safely and as quickly as possible.
Shipping Destinations
We currently ship to the following countries:
- France
- Greece
- Taiwan
- United States
- Canada
- United Kingdom
- Australia
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed on weekends or public holidays.
- During peak seasons or promotional periods, processing times may be slightly longer.
Estimated Delivery Time
| Country | Estimated Delivery |
|---|---|
| United States | 5–10 Business Days |
| Canada | 6–12 Business Days |
| United Kingdom | 5–10 Business Days |
| France | 6–12 Business Days |
| Greece | 7–14 Business Days |
| Taiwan | 7–14 Business Days |
| Australia | 6–12 Business Days |
Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or carrier delays.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery location.
We may also offer Free Shipping on selected products or promotional campaigns.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information may take 24–48 hours to become active.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authority. These charges are the responsibility of the customer.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.
Lost or Delayed Packages
If your order is significantly delayed or appears to be lost, please contact our support team. We will work with the shipping carrier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to assist you.